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Help > Sales Tax
In the United States, we are required to collect sales tax on purchases shipped to all states except Alaska, Delaware, Montana, New Hampshire, and Oregon. In Canada and Australia, we are required to collect GST. Sales tax is calculated based on the merchandise subtotal. GST is applicable to merchandise and shipping.
If you would like to claim tax-exempt status, you can request that the sales tax charge be removed from your order. Email us a copy of your tax-exempt certificate once your order has been placed. Please include your order number and send a signed copy of the certificate to firstname.lastname@example.org. After we make the adjustment to the charges on your order, we will send you a confirmation email. In cases where we receive your certificate after the order has been fully processed, we will reimburse you the tax amount.